Frequently Asked Questions
Everything you need to know about your Mara Paris experience.
What materials are used in Mara Paris jewelry?
Our collections are primarily crafted from high-quality 925 sterling silver, with 18k gold plating options. Each piece is designed to be durable, nickel-free, and suitable for sensitive skin.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping varies by location and usually takes 7-14 business days.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all packaging intact. Please note that earrings are non-returnable for hygiene reasons.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the Mara Paris pouch provided with your purchase.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
Are your products ethically made?
Sustainability and ethics are at our core. We work with certified artisans who ensure fair labor practices and utilize recycled metals whenever possible to minimize our environmental footprint.